THEREFORE BE IT RESOLVED that the Business and Professional Women’s Cubs of Ontario urge the Government of Ontario, in particular the Ministry of Health, to ensure that:
1. The provincial Community Care Access Centres ensure that there be clear criteria established against which contracts are awarded.
2. That provided Community Care Access Centres ensure that the criteria include quality management processes and plans inclusive of performance measurements.
3. The Provincial Community Care Access Centres ensure that the quality management plans incorporate feedback from the recipients of Home Care (caregivers and patients).
4. The provincial Community Care Access Centres ensure that the quality management plans with corresponding performance measurements are implemented, revised and evaluated as appropriate.
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Article ID: 4169